Automatically Updating pc/MRP

15.13.1 Updating Instructions

Call Software Arts if you have any difficulties in following the procedures below.

· If you have a multi-user copy of pc/MRP, make sure everybody has logged off pc/MRP before starting this update.

· Make a back-up copy of the current pc/MRP directory and all of its contents.

· Make sure that no files in the pc/MRP directory are attributed read only.

· If you have received an update CD from Software Arts:

o Load the CD into the CD Drive of the PC containing the pc/MRP directory.

o Allow the CD to auto start and press the Update button or use Windows Explorer to locate and click on the CD's update.exe file.

· If you have received an update email from Software Arts:

o Create a new directory to store the update exe file.

o Single click on the URL in the email containing the update exe file.

o When prompted select, Save to disk.

o Browse and select the new update directory to store the update exe file.

o Once the download is complete, use Windows Explorer to locate and double click on the new update exe file.

· The update program will ask you to browse and locate the pc/MRP directory.

· Clicking Next will extract and copy files into the pc/MRP directory.

· Click on Finish to exit from the update program.

· Start pc/MRP, it will detect that it has been updated and make any necessary changes to pc/MRP to apply the update.

· If you have a multi-user copy of pc/MRP and you are using a Windows 95 server, the following files must be attributed read only:

o pcmrpw.exe

o config.fpw

o msg.dbf

o foxtools.fll

o foxw2600.esl (if updating to pc/MRP versions 7.06 and lower)

o vfp6r.dll (if updating to pc/MRP versions 7.43 and higher)

o vfp6renu.dll (if updating to pc/MRP versions 7.43 and higher)

15.13.2 Possible Installation Errors

· While installing the update from the update exe file, the update program asks for disk two. If you are installing from a CD, recover from the back up, and try the update from a different computer. If this persists, call Software Arts. If you are installing the update from a downloaded update exe file, recover from the back up, and re-download the update exe file. This time, once the download is complete, make sure the file size of the update exe file is equal to the file size next to the URL link within your e-mail.

· While installing the update from the update exe file, an error is generated. Either a file is attributed read only or a user is still using pc/MRP. Recover from the backup and start over. If this error persists, call Software Arts while the error is on the screen.

· After installing the update exe file and starting pc/MRP, pc/MRP does not detect an update is in progress. The update files were installed in the wrong location. Re-install the update. This time, after browsing for the path, visually verify that the path is correct.