pc/MRP Trouble Shooting Tricks

17.2.1 CTRL F11 Display/Print Status of Memory Variables

When you get an error message, pressing CTRL F11 will display the contents of all of the memory variables at the time of the error. Select file and print to print out the list.

17.2.2 CTRL F10 Display/Print database status

When you get an error message, pressing CTRL F10 will display the table(s) currently selected.

17.2.3 CTRL F12 Unlock Menu

If pc/MRP's menu locks up after an error message pressing CTRL F12 will unlock the menu.

17.2.4 Datastru.dbf or a Mem File is Missing

If the file is corrupt use explorer to delete it. Then use the run function and type +OUTLOAD ("") from the command window to recreate it. A list of file names that can be restored can be found in ADDLOAD.PRG. This function should only be run with a Software Arts Technical Support Person on the phone.

17.2.5 Start Up Programs and Processes

With Windows 98 and higher, click on the Start button, select Run, type in msconfig.exe, pick Start-up then look for programs that can cause start-up and or run problems. Such as: ascheduling agent, printer monitors, virus checkers, etc.

With Windows NT, right click on the Start Bar and select Process.

17.2.6 Device Properties

For Windows 98 and higher, right click on my computer, select properties, click on device manager, select your device, click on properties, and then select the properties tab.

17.2.7 System Information

System information, DLL's, operating system, memory, etc can be viewed by selecting configuration, About pc/MRP, and System Information.

17.2.8 Taking Screen Shots Within pc/MRP

By pressing Print Screen a screen shot will be taken that can be pasted into MS Word by opening MS Word and pressing CTRL-V or Edit and Paste.  In versions 7.50H and higher users can press CTRL-F8 to save, paste, or print the screen shot. 

17.2.9 Opening a file from the Command line with Notepad.

From the command line enter "run/n filename.ext". This will allow you to print out a copy of the file. Or, From the command line enter modi comm "filename.ext".

17.2.10 To send a list of matching database records to the default printer enter the following commands.

• Use (name of database)

List all (list of fields such as ID, STATE, ZIP) for (condition, such as state = "CA").